Contact Us:
Option Stage is based in Northern California. OptionStage.com provide the
Contract US Form for any general questions, product information, Order Status
and Return & Exchange Question, please contact us with our Contact
US Form for fastest response (Usually take 1 to 2 business day for response).
Thank you
We offer the best courteous customer service to meet your expectations
and budget, whatever it is, and hope we can be at service to your needs.
If you have any Questions for order status and order related questions,
please contact us by phone or e-mail:
Phone: 1-510-887-1238 E-mail: Contact
US Form
Our Company Profile:
Optionstage.com is based in Northern California. Optionstage.com We carry
full line of air intake systems, performance parts and accessories. We
offer the best courteous customer service to meet your expectations and
budget, whatever it is, and hope we can be at service to your needs.
Brands we carry included full line of PIAA, Nokya, Luminics, Polarg, Rota,
5zigen, AEM, Injen, Weapon-R, Fujita, Tokico, Exedy, TEIN, ACT, Wheelskins,
Sun Automobile, Sparco, MOMO, Eibach, Tanabe, Cusco, Greddy, Apexi and
more. Please check at our product section to find out more detail information.
Shipping
All orders are processed upon receipt. Actual shipping time is contingent
upon availability of merchandise and credit verification. Most orders
are shipped out within 2-3 business days of receiving your order. No
orders are processed or shipped on Saturdays or Sundays and holidays.
In the event of delays, every effort will be made to contact you by E-mail.
If the delay is due to backorder, you will receive notice by phone or
e-mail and be given the choice to remain on backorder, substitute to another
item, or cancel your order. Signature are require of all orders (there
must be someone to sign for the package or you have to pick it up from
the local UPS. For detail please visit our Shipping & Delivery
Information on each item page.
Our Company's Return Policy:
All Return items must be in "as-new" condition, in original
packaging and, with all warranty cards, manuals and accessories. Any discrepancies
could result in a delay or partial forfeiture of your credit.
Only company defects item can be exchanges for the same item within 30
days from the invoice date with no restocking fee.
You are responsible for the shipping cost on all return items.
All returns for credit or exchange must be unopened in the factory sealed
product box.
For all light products sold please test product for factory defects prior
to installation. Once attempts of installation have been made, all light
products are not returnable. All return items can be return within 30
days from the invoice date subject to a 20% restocking fee
Only company defects item can be exchanges for the same item within 30
days from the invoice date with no restocking fee. You are responsible
for you own shipping cost on all return items. All returns for credit
or exchange must be complete and unopened in the factory sealed product
box.
Before returning any item, you must contact our returns department and
we will provide you with return instructions and a RMA (Return Merchandise
Authorization) number, the RMA number are only good for 5 days from the
day of issue.
NOTICE TO CONSUMER
Some products we sale are for racing and off-road vehicle only, lighting
products are solely as auxiliary lighting. Please check with your local
DMV or vehicle department for regulations and information, Option Stage
is not responsible for any legal issues regarding of any product you purchase
here, make sure of your orders & legality of the product before making
any purchases. |